Privacy Policy

1. Introduction

Welcome to GII Quest, a gamified skill development and career readiness platform built and operated by Hridaan Digital Innovations ("we", "our", or "us"), based in Mumbai, Maharashtra, India.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile applications (Android and iOS) and related services ("App" or "Services").

2. Information We Collect

We collect information necessary to provide and improve our services.

(a) Personal Information You Provide

• Name, email address, and mobile number for account creation, verification, and login.
• Profile details such as education, qualifications, employment history, and skills.
• Uploaded resumes, photos, certificates, or profile images.
• Payment details (handled securely by third-party payment providers like Razorpay).
• Feedback, messages, or inquiries you send through in-app forms or customer support.

(b) Permissions and Device Access

We may request access to:

• Camera: For capturing profile photos, verifying identity, or enabling proctored assessments.
• Microphone: For recording spoken responses or audio-based questions.
• Storage / Files: To upload resumes, certificates, or other media files.
• Notifications: To alert you about new quests, results, mentor sessions, or important updates.
• Device Information: Such as device model, OS version, and app version for performance monitoring and debugging.

You may control or revoke these permissions anytime in your device settings.

3. How We Use Your Information

We use your information to:

• Deliver and personalize your experience within the GII Quest app.
• Facilitate skill assessments, generate your HIRE Score, and issue verified certificates.
• Provide access to mentors, learning modules, and paid courses.
• Process secure payments, orders, and subscriptions.
• Send important notifications, reminders, and promotional offers (with opt-out options).
• Improve app performance, troubleshoot issues, and analyze usage trends.
• Ensure the integrity of assessments and compliance with legal obligations.

4. Data Sharing and Disclosure

We may share limited information only when necessary:

• Service Providers: With trusted vendors such as cloud hosting, analytics, SMS/OTP, and payment processors who act on our behalf.
• Legal Compliance: When required by law, regulation, or court order.
• Aggregated or anonymized data: For statistical analysis or reporting that cannot identify individual users.

All third parties are obligated to handle your data securely and confidentially.

5. Data Retention

We retain your information only for as long as necessary to:

• Provide our services and maintain your account, or
• Comply with legal, accounting, or reporting obligations.

You may request deletion of your account and all associated data at any time. To learn more about the account deletion process and submit a deletion request, please visit our Delete Account page or contact us at care@hridaandigital.com.

6. Data Security

We use encryption, access control, and secure cloud storage to protect your data.

While we employ industry-standard measures, no online service can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.

7. Children's Privacy

GII Quest is intended for users aged 16 years and above (or the minimum age required in your jurisdiction).

We do not knowingly collect personal data from children under this age. If we discover such data, we will delete it immediately.

8. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for optional permissions (like camera or microphone).
• Opt out of promotional communications.
• Request a copy of your stored data.
• Request permanent deletion of your account and all associated data.

You can manage most permissions directly from your device settings or contact us for help. For account deletion requests, please visit our Delete Account page for detailed instructions.

9. Third-Party Services

Our app may use or link to third-party services such as:

• Razorpay for payment processing
• Cloudflare R2 for secure media storage
• Expo / Firebase for notifications and performance analytics
• Apple / Google for login and distribution

Each third party operates under its own privacy policy. We encourage you to review their policies separately.

10. International Data Transfers

Your data may be stored or processed on servers located outside India.

We ensure such transfers comply with applicable data protection regulations and maintain adequate safeguards.

11. Privacy Policy for App Stores

• Google Play: Since GII Quest requests sensitive permissions (e.g., Camera, Microphone), this Privacy Policy is publicly accessible via the Play Store listing and within the app.
• Apple App Store: Data usage and permissions are disclosed in the App Store Privacy Labels as required by Apple.

12. Updates to This Policy

We may periodically update this Privacy Policy to reflect new features, regulatory changes, or security improvements.

Any changes will be published here and, when significant, communicated via in-app notice or email.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact: